Terms of use
These Terms of Use (the “Terms”) govern access to and use of the website located at https://nv.global/ and any associated webpages, subdomains, documentation pages, contact forms, demo pages, developer pages, trial environments, sandbox environments, and other online resources made available by NEUROVISION GLOBAL INTELLIGENCE — FZCO, Registration Number 72252, Trade License Number 74254, registered office at IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates (the “Company”, “we”, “us” or “our”).
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.
If you access or use the Website on behalf of a company, partnership, fund, institution, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms, in which case “you” means that entity as well as the individual acting on its behalf.
1. Definitions
For the purposes of these Terms:
| “Account” | means any account, login, developer account, trial account, portal account, or other credentials that may be issued to you to access any part of the Website or related environments. |
| “Content” | means all materials made available on or through the Website, including without limitation text, graphics, images, layouts, interfaces, software, source or object code, audiovisual materials, documentation, product descriptions, case studies, white papers, blog content, trademarks, trade names, logos, and other materials. |
| “Documentation” | means any technical, functional, operational, compliance-related, onboarding, integration, API, SDK, or user documentation made available by the Company. |
| “Privacy Policy” | means the privacy notice, personal data processing policy, cookie notice, or other privacy-related documents published by the Company from time to time. |
| “Services” | means the Company’s products, software, APIs, SDKs, verification tools, AI solutions, trial environments, developer tools, or related offerings, whether described on the Website or provided separately under a commercial agreement. |
| “User Materials” | means any information, data, files, content, inquiries, forms, requests, feedback, communications, or other materials submitted by you through the Website. |
| “Website” | means the website located at https://nv.global/ and all associated pages, subdomains, portals, forms, and online interfaces made available by or on behalf of the Company. |
2. Scope and Nature of the Website
2.1. The Website is provided primarily for general informational, marketing, business development, onboarding, partner, developer, and pre-contractual communication purposes.
2.2. Certain parts of the Website may permit you to:
2.2.1. request a demo, consultation, callback, or pricing information;
2.2.2. access documentation, APIs, SDKs, or developer tools;
2.2.3. register for or access a trial, sandbox, test environment, or developer portal;
2.2.4. communicate with the Company; or
2.2.5. otherwise interact with the Company in connection with possible or existing business relations.
2.3. Unless expressly stated otherwise by the Company in writing, these Terms govern only your access to and use of the Website and any trial, demo, sandbox, developer, or pre-contractual environment made available through or in connection with the Website.
2.4. Any paid Services, enterprise deployments, production access, service levels, implementation commitments, data processing arrangements, support obligations, or commercial terms shall be governed exclusively by a separate written agreement or other binding contract executed between you and the Company.
2.5. In the event of any conflict between these Terms and a separate written agreement between you and the Company relating to the Services, the separate written agreement shall prevail to the extent of such conflict.
3. Eligibility and Authority
3.1. You may use the Website only if:
3.1.1. If you are natural person, you are at least eighteen (18) years old or the age of legal majority in your jurisdiction, whichever is higher;
3.1.2. if you are representative of legal person, you are duly authorised to act on behalf of such legal person;
3.1.3. you and/or legal person you represents have full legal capacity and authority to enter into these Terms; and
3.1.4. your access to and use of the Website is not prohibited under any applicable law, regulation, sanction, or legally binding restriction.
3.2. You must not access or use the Website if:
3.2.1. you are located in, organised in, or ordinarily resident in a jurisdiction where such access or use would be unlawful;
3.2.2. you are subject to sanctions, restrictions, or prohibitions administered by any competent governmental authority; or
3.2.3. your access to or use of the Website would cause the Company to violate applicable law.
3.3. The Company may, at its sole discretion, restrict or deny access to the Website or any part thereof based on geography, regulatory considerations, risk concerns, sanctions, internal policy, or technical limitations.
4. Account Registration and Security
4.1. Access to certain sections of the Website may require you to create an Account or receive credentials from the Company.
4.2. You agree to provide accurate, complete, and up-to-date information in connection with any Account registration, contact request, onboarding process, or other communication with the Company.
4.3. You are solely responsible for:
4.3.1. maintaining the confidentiality of your credentials;
4.3.2. all activities occurring under your Account; and
4.3.3. ensuring that any person using your Account is duly authorised and complies with these Terms.
4.4. You must notify the Company promptly of any actual or suspected unauthorised access to, use of, or compromise of your Account or credentials.
4.5. The Company may suspend, restrict, or terminate any Account at any time where it reasonably considers that:
4.5.1. the Account information is inaccurate or misleading;
4.5.2. the Account is being used in breach of these Terms;
4.5.3. the Account poses a legal, security, technical, or reputational risk; or
4.5.4. continued access is otherwise inappropriate or inadvisable.
5. Limited Right to Use the Website
5.1. Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Website solely for your internal lawful business purposes and solely in accordance with these Terms.
5.2. No right, title, or interest in or to the Website, the Content, the Documentation, or any Services is transferred to you except for the limited right of use expressly set out in Clause 5.1.
5.3. All rights not expressly granted to you are reserved by the Company and its licensors.
6. Acceptable Use Restrictions
You shall not, and shall not permit any third party to:
6.1. use the Website in any unlawful, misleading, fraudulent, abusive, defamatory, obscene, infringing, discriminatory, or otherwise objectionable manner;
6.2. access, use, or attempt to use the Website in violation of any applicable law, regulation, sanctions regime, export control rule, privacy law, biometric law, anti-corruption rule, or industry-specific compliance obligation;
6.3. copy, reproduce, publish, distribute, modify, create derivative works from, translate, display, frame, mirror, republish, transmit, sell, license, lease, assign, or exploit the Website, the Content, or the Documentation except as expressly permitted by the Company in writing;
6.4. reverse engineer, decompile, disassemble, decode, attempt to derive source code from, or otherwise seek to extract the underlying ideas, models, structure, or algorithms of the Website or any Services, except to the extent such restriction is prohibited by mandatory law;
6.5. use any robot, spider, scraper, crawler, data-mining tool, automated extraction tool, or similar mechanism to access, scrape, extract, monitor, copy, or index any part of the Website;
6.6. use the Website, the Content, the Documentation, or any output, trial environment, or access credentials to develop, train, validate, benchmark, test, improve, or support any competing product, service, model, system, or dataset;
6.7. probe, scan, test, or circumvent the security, vulnerability posture, authentication mechanisms, access controls, or technical restrictions of the Website;
6.8. interfere with or disrupt the integrity, performance, availability, or proper functioning of the Website or any networks or systems connected to it;
6.9. upload, transmit, or make available any viruses, malware, harmful code, or other malicious or disruptive technology;
6.10. use any trial, demo, sandbox, or developer access for live production workloads, regulated decision-making, public safety, or other legally significant automated decisions, unless expressly authorised by the Company in writing;
6.11. submit any User Materials that you do not have the lawful right to provide;
6.12. upload or otherwise disclose any personal data, biometric data, confidential information, or regulated data through the Website except where you have a valid legal basis and are entitled to do so, and only where such disclosure is appropriate for the relevant environment;
6.13. misrepresent your identity, affiliation, authority, or intentions when using the Website;
6.14. use the Website in any way that could damage, disable, overburden, impair, or compromise the Website or the Company’s systems, infrastructure, reputation, or legal position.
7. User Materials, Feedback, and Communications
7.1. Where you submit User Materials through the Website, you represent and warrant that:
7.1.1. such User Materials are accurate and not misleading;
7.1.2. you own or control the necessary rights to submit them;
7.1.3. their submission and the Company’s handling of them as contemplated by these Terms will not infringe any third-party rights or violate any applicable law; and
7.1.4. where personal data is included, you have an appropriate lawful basis for such disclosure.
7.2. You hereby grant the Company a non-exclusive, worldwide, royalty-free right to host, store, copy, use, transmit, and otherwise process User Materials solely to the extent necessary to:
7.2.1. Operate and further develops the Website and underlying software;
7.2.2. respond to your requests;
7.2.3. evaluate potential business opportunities;
7.2.4. provide requested demos, trials, support, or onboarding;
7.2.5. comply with applicable law; and
7.2.6. enforce these Terms.
7.3. Unless expressly agreed otherwise in writing, any ideas, comments, suggestions, proposals, enhancements, or feedback provided by you concerning the Website or the Services shall be deemed non-confidential and may be used by the Company without restriction and without any obligation, attribution, or compensation to you.
7.4. By contacting the Company through the Website, you agree that the Company may communicate with you in connection with your request, your Account, the Website, security matters, onboarding, support, legal notices, and other administrative or transactional matters.
7.5. Marketing communications shall be sent only where permitted by applicable law or where the required consent has been obtained, and may be withdrawn in accordance with applicable law.
8. Privacy and Data Protection
8.1. The Company processes personal data collected through the Website in accordance with the applicable Privacy Policy and applicable data protection law.
8.2. You acknowledge that the Website may use cookies or similar technologies as described in the Privacy Policy or cookie notice.
8.3. Where you provide personal data to the Company through the Website, you are responsible for ensuring that such disclosure is lawful and that all required notices, consents, permissions, or other legal bases have been obtained.
8.4. Unless otherwise agreed in writing, you must not upload production datasets, special category data, biometric data, confidential data, regulated data, or any third-party data to a trial, sandbox, developer, or demo environment if such environment is not specifically designated and contractually approved for that purpose.
8.5. Any production use of the Services involving personal data, biometric data, identity verification data, screening data, or other regulated data shall be subject to a separate written agreement and, where required, an appropriate data processing agreement or similar arrangement.
9. Intellectual Property
9.1. The Website, the Content, the Documentation, and all intellectual property rights therein and thereto are and shall remain the exclusive property of the Company and/or its licensors.
9.2. This includes, without limitation, all copyrights, database rights, trademarks, logos, service marks, trade names, domain names, software, APIs, SDKs, interfaces, know-how, designs, page layouts, visual elements, compilations, and documentation.
9.3. No use of the Company’s name, logo, trademarks, branding, trade dress, or other proprietary identifiers is permitted without the Company’s prior written consent, except as strictly necessary to identify the Company in a truthful and non-misleading manner.
9.4. Any unauthorised use of the Website, the Content, or the Company’s intellectual property may result in suspension, termination, legal action, and any other remedies available under applicable law.
10. Third-Party Content
10.1. The Website may contain links to third-party websites, platforms, tools, content, or services for convenience only.
10.2. The Company does not control and is not responsible for any third-party content, websites, products, services, policies, or practices.
10.3. Your access to and use of any third-party websites or services shall be entirely at your own risk and subject to the relevant third party’s terms and policies.
11. Evaluation Access
11.1. The Company may, at its sole discretion, grant you access to a trial, proof-of-concept, pilot, beta feature, sandbox, developer portal, test environment, sample integration, API key, or similar pre-production resource (“Evaluation Access”).
11.2. Evaluation Access is provided solely for internal testing, evaluation, and assessment purposes and not for production use, commercial exploitation, or reliance in connection with any legally significant decision unless expressly approved by the Company in writing.
11.3. The Company may modify, suspend, limit, or withdraw any Evaluation Access at any time, with or without notice, and without liability.
11.4. Evaluation Access may be subject to additional click-through, technical, operational, usage, or program-specific terms. In the event of conflict, such additional terms shall prevail with respect to the relevant Evaluation Access.
11.5. Outputs generated in connection with Evaluation Access are provided for evaluation purposes only, may contain errors, inaccuracies, false positives, false negatives, omissions, or performance variations, and must be independently assessed by you before any operational, legal, compliance, business, medical, or security use.
12. Informational Nature, No Professional Advice
12.1. The Website and all Content are provided for general informational purposes only and do not constitute:
12.1.1. legal, regulatory, compliance or other professional advice;
12.1.2. a guarantee of service availability, performance, suitability, legality, or commercial outcome; or
12.1.3. a commitment by the Company to provide any Services on any particular terms.
12.2. Any pricing indications, case studies, performance references, product descriptions, technical specifications, implementation timelines, use cases, or compliance references appearing on the Website are illustrative only and may be changed, qualified, or superseded at any time.
12.3. You are solely responsible for conducting your own legal, regulatory, technical, security, and commercial assessment before relying on any information or entering into any relationship with the Company.
13. Disclaimer of Warranties
13.1. To the maximum extent permitted by applicable law, the Website, the Content, the Documentation, and any Evaluation Access are provided on an “as is” and “as available” basis.
13.2. The Company does not make, and hereby disclaims, all representations and warranties, whether express, implied, statutory, or otherwise, including without limitation any warranties of:
13.2.1. merchantability;
13.2.2. fitness for a particular purpose;
13.2.3. title;
13.2.4. non-infringement;
13.2.5. uninterrupted availability;
13.2.6. error-free operation;
13.2.7. accuracy, completeness, or reliability of content or outputs;
13.2.8. compatibility with your systems; or
13.2.9. compliance with your specific legal, regulatory, or business requirements.
13.3. The Company does not warrant that the Website will be secure, uninterrupted, timely, complete, free from bugs, free from harmful components, or available at all times.
14. Limitation of Liability
14.1. To the maximum extent permitted by applicable law, the Company and its shareholders, affiliates, officers, directors, employees, agents, licensors, subcontractors, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including without limitation loss of profits, loss of revenue, loss of business opportunity, loss of goodwill, loss of data, business interruption, or procurement of substitute services, arising out of or in connection with these Terms or your access to or use of the Website, even if advised of the possibility of such damages.
14.2. To the maximum extent permitted by applicable law, the aggregate liability of the Company arising out of or in connection with these Terms or the Website shall not exceed:
14.2.1. the total amount, if any, paid by you to the Company specifically for the use of the Website during the twelve (12) months immediately preceding the event giving rise to the claim; or
14.2.2. where no such amount has been paid, USD 100, whichever is greater.
14.3. Nothing in these Terms shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
15. Indemnity
15.1. You shall indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, subcontractors, and representatives from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
15.1.1. your breach of these Terms;
15.1.2. your use of the Website;
15.1.3. your User Materials;
15.1.4. your violation of any applicable law or third-party rights; or
15.1.5. your misuse of any trial, sandbox, portal, API, documentation, or output.
16. Suspension and Termination
16.1. The Company may suspend, restrict, disable, or terminate your access to the Website or any part thereof immediately, with or without notice, if:
16.1.1. you breach these Terms;
16.1.2. the Company reasonably suspects unlawful, fraudulent, abusive, or high-risk activity;
16.1.3. required by applicable law or by a competent authority;
16.1.4. necessary for security, maintenance, integrity, or operational reasons; or
16.1.5. the Company decides to discontinue the Website or any part thereof.
16.2. You may stop using the Website at any time.
16.3. Clauses which by their nature should survive suspension or termination shall survive, including without limitation Clauses 7, 8, 9, 12, 13, 14, 15, 16, 17, and 18.
17. Governing Law and Dispute Resolution
17.1. These Terms, and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.
17.2. The parties shall first seek to resolve any dispute, controversy, or claim arising out of or in connection with these Terms through good-faith negotiations.
17.3. If the dispute is not resolved within thirty (30) calendar days after written notice of the dispute is given by one party to the other, the dispute shall be submitted to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
17.4. Nothing in these Terms shall prevent the Company from seeking interim, injunctive, conservatory, or equitable relief in any court of competent jurisdiction where necessary to protect its rights, confidential information, systems, intellectual property, or legitimate interests.
18. Changes to the Terms
18.1. The Company may amend, update, or revise these Terms from time to time.
18.2. The updated version shall become effective upon publication on the Website, unless a later effective date is expressly stated.
18.3. Your continued access to or use of the Website after the effective date of any updated Terms constitutes your acceptance of the revised Terms.
19. Miscellaneous
19.1. These Terms constitute the entire agreement between you and the Company with respect to the Website and supersede all prior oral or written understandings relating to that subject matter.
19.2. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be construed to the maximum extent permissible to reflect the parties’ original intent.
19.3. No failure or delay by the Company in exercising any right or remedy shall operate as a waiver of that or any other right or remedy.
19.4. You may not assign, transfer, novate, delegate, or otherwise dispose of any of your rights or obligations under these Terms without the Company’s prior written consent. The Company may assign or transfer its rights and obligations under these Terms to any affiliate or as part of a corporate reorganisation, merger, acquisition, transfer of business, or sale of assets.
19.5. These Terms may be executed and accepted electronically, and electronic records shall be admissible to the fullest extent permitted by applicable law.
19.6. Headings are for convenience only and shall not affect interpretation.
19.7. The English language version of these Terms shall prevail over any translation.
20. Contact Information
If you have any questions regarding these Terms, please contact:
NEUROVISION GLOBAL INTELLIGENCE — FZCO
| Registration Number: | 72252 |
| Trade License Number: | 74254 |
| Registered office: | IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates |
| Email: | top@nv.global |
